AI customer engagement AI News List | Blockchain.News
AI News List

List of AI News about AI customer engagement

Time Details
2026-01-14
17:00
Google Gemini AI: Addressing Overpersonalization and Improving User Feedback in 2026

According to Google Gemini (@GeminiApp), the team is actively working on reducing mistakes and overpersonalization in its AI responses, acknowledging that heavy reliance on irrelevant personalized information can still occur despite extensive testing (source: https://x.com/GeminiApp/status/2011483636420526292). Google encourages users to provide feedback by using the 'thumbs down' feature and correcting any inaccurate personal information in chat, highlighting a user-centered approach to iterative AI improvement. This initiative underscores the importance of transparent feedback loops in advancing AI accuracy and user trust, offering significant business opportunities for enterprises investing in responsible AI and adaptive customer engagement solutions.

Source
2026-01-12
19:30
AI Trends 2026: Build with Andrew Course, OpenAI GPT-5 Improvements, SCP Protocol, and Cost-Efficient Long-Context Reasoning

According to DeepLearningAI, Andrew Ng has launched 'Build with Andrew', a new course that empowers beginners to describe app ideas in plain language and leverage AI to build working, shareable web applications without any coding experience (source: DeepLearningAI Twitter, Jan 12, 2026). OpenAI has enhanced GPT-5's fine-tuning to increase transparency by admitting when it breaks rules, a move aimed at responsible AI deployment. Shanghai AI Lab introduced SCP, an open protocol designed for scientific agents, which could accelerate research automation and collaboration in the scientific community. Additionally, Microsoft research highlights how chatbot usage patterns vary by device, time of day, and season, providing valuable insights for AI-driven customer engagement strategies. Finally, researchers have developed Delethink, a cost-efficient method for long-context reasoning, addressing the scalability challenge in advanced AI applications. These developments reflect a growing trend towards accessible AI development, transparent and responsible AI systems, and innovative research methodologies, opening significant opportunities for businesses to adopt and integrate AI solutions.

Source
2025-12-07
06:16
How AI-Powered Test Drives Are Transforming the Automotive Industry in 2024

According to Sawyer Merritt on Twitter, the experience of a single test drive is now being revolutionized by AI technologies in the automotive sector (source: @SawyerMerritt). Leading automakers are leveraging advanced artificial intelligence systems to personalize and enhance the test drive process, offering real-time insights, adaptive vehicle settings, and predictive safety features. This trend is driving higher consumer engagement and offering new business opportunities for AI solution providers in automotive retail and customer experience optimization.

Source
2025-11-18
21:31
Pictory AI Celebrates User Engagement Milestone on Social Media

According to @pictoryai, the company celebrated a user's birthday on Twitter, highlighting the growing trend of AI-driven brands leveraging social media for personalized customer engagement (source: @pictoryai, Nov 18, 2025). This approach demonstrates how AI companies are using personalized interactions to build brand loyalty and enhance user experience, creating new business opportunities for customer relationship management in the AI industry.

Source
2025-11-06
22:00
Tesla Retail Community Drives AI-Powered Customer Engagement: Key Trends and Business Opportunities in 2025

According to Sawyer Merritt, the Tesla retail community is thriving, highlighting the increasing integration of AI-driven customer engagement solutions in automotive retail. Tesla has adopted advanced AI technologies to personalize the buying experience, optimize inventory management, and enhance after-sales support, resulting in higher customer satisfaction and operational efficiency (source: Sawyer Merritt, Twitter, Nov 6, 2025). These developments present significant business opportunities for AI solution providers targeting the automotive sector, as retailers seek to leverage predictive analytics, intelligent chatbots, and data-driven marketing strategies to stay competitive.

Source
2025-05-28
18:37
ElevenLabs Launches Batch Calling Feature for Conversational AI: Automate and Scale Outbound Calls with Real-Time Analytics

According to ElevenLabs (@elevenlabsio), their new batch calling feature for Conversational AI enables businesses to automate and scale outbound calling campaigns by initiating hundreds of personalized calls simultaneously. Each call can be customized with dynamic variables to enhance user engagement, while real-time analytics allow managers to monitor performance and optimize outreach strategies immediately. This development streamlines large-scale customer communication and offers significant efficiency gains for sales, marketing, and support operations (Source: ElevenLabs Twitter, May 28, 2025).

Source